Disabled passenger's anger as buffet blocks train wheelchair space
Hollie Brooks says she had to sit among boxes and trolleys on Greater Anglia service
A train passenger in a wheelchair was forced to sit in the middle of a full buffet service, surrounded by rattling trolleys and boxes of drinks and snacks, after the disabled area was used as a makeshift onboard shop.
Hollie Brooks, 29, was told by train staff that because the normal buffet bar was out of order, the train’s second wheelchair space – next to hers – would be used to serve food and drink.
The reality of being a wheelchair user on a @greateranglia train. They’re using my wheelchair space as a kitchen. Amazing service from the platform staff but apparently staff are told to use wheelchair space for catering for first class if coach H is out of order. pic.twitter.com/vHobSdMhJM
Source: Guardian Transport