GWR’s local trains are a real pain too | Letters
GWR’s branch line services leave a lot to be desired, according to reader Pam Thompson, while Michael Shaw says party politics are hitting commuters on the Southeastern rail franchise
If Great Western Railway can’t provide a decent service on their main lines, imagine what it is like for passengers on branch lines (Great Western chaos adds to pressure for review of ‘train pain’ franchise system, 8 September).
Earlier this year GWR apologised for a “rock-bottom service” on the Exeter-Barnstaple line due to shortage of stock and could promise only “standing” room and no “strengthening” of the service until later this year. “Strengthening” has in the past often meant providing sufficient carriages only out of peak times when they are available.
Source: Guardian Transport