Heathrow apologises for losing Frank Gardner's wheelchair
BBC’s security correspondent was stuck on a plane for 90 minutes
Heathrow has apologised unreservedly after the BBC’s security correspondent was stuck on a plane for nearly two hours before his wheelchair was recovered after it was wrongly tagged.
On Saturday, Frank Gardner tweeted that he had been on an empty plane for one and a half hours after landing because his wheelchair had been lost.
Why does @HeathrowAirport not understand that if it really wanted to apologise to the brilliant @FrankRGardner for losing his wheelchair and keeping him on plane for 100 mins its statement would not include the word “if”. pic.twitter.com/qct723fQxF
We want to hear from people who may have had a similar experience while travelling.
Source: Guardian Transport