How Great Western Railway shunted forward calls for an industry overhaul
Trouble on the FirstGroup line has fuelled demands for a review of the entire British rail system
In a year when a major intercity franchise collapsed, passenger numbers dwindled, and a timetable change threw commuter train services into turmoil, it is little wonder that a sense of crisis has pushed the government to consider a rail review.
Outcry over ever-rising fares, Virgin’s East Coast failure, then Thameslink and Northern chaos have all captured the headlines. Yet beyond all that, passengers have quietly suffered startling disruption, discomfort and delay in 2018 on a line that has seen extraordinary investment and whose story poses further questions about how the railway is run, from procurement to franchising.
Source: Guardian Transport