May timetable chaos blamed on Network Rail's 'systemic failings'
Rail regulator demands action to prevent repeat of disruption caused by botched timetable
The rail regulator has blamed “systemic failings” at Network Rail for the massive disruption caused to passengers by the botched May timetable change.
An investigation by the Office of Rail and Road (ORR) found that Network Rail had “failed to comply with its licence requirements to run an efficient and effective process”, which meant train operators could not plan and meet their obligations to passengers.
Source: Guardian Transport