Network Rail promises improvements for disabled passengers
A new culture is needed, says rail infrastructure owner, after admitting some travellers have found using the train ‘incredibly difficult’
Network Rail has pledged to make the railway accessible to all, and will consult disabled passengers before building new infrastructure after admitting to having made life “incredibly difficult” for some travellers in the past.
Research carried out by Populus on behalf of Network Rail found that while 67% of disabled people travel by train, around a quarter of those passengers expect to have difficulties on the journey and a third do not use the train as often as they otherwise would because of accessibility concerns. More than half of disabled people polled (58%) said they believed that accessibility on the rail network was improving.
Source: Guardian Transport