No guarantee of help for disabled passengers, says Southern
Train maps no longer specify stations where passengers needing assistance can turn up and travel
Southern rail users with disabilities face delayed journeys or the prospect of no longer being able to board some trains after the company said there was no “cast-iron guarantee” that assistance would be available at all stations.
Southern has admitted it may have to book taxis for disabled travellers who cannot complete their journey because the only member of staff on the train is the driver.
Source: Guardian Transport