Only a third of rail commuters think fares are value for money

Only a third of rail commuters think fares are value for money

Southern is worst-rated operator in Transport Focus survey of passengers

Only one in three commuters believes their rail fare is value for money, according to the passenger watchdog’s national survey.

Transport Focus, whose national rail passenger survey asked 27,000 passengers to rate aspects of their journeys in the autumn, said that the value for money scores “reflected patchy reliability” of train services.

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Source: Guardian Transport

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