Rail passengers should get automatic compensation for delays, says Which?
Labour backs consumer rights group’s call for simplified compensation system
Rail companies are being urged to introduce automatic compensation across the whole network for passengers whose trains have been delayed or cancelled.
Sharing testimony from commuters who say their relationships and mental health have suffered following months of disruption on Britain’s trains, the consumer rights body Which? said it was time for the government to “sort out this mess”.
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Source: Guardian Transport