Southern rail: could more commuters claim a credit card refund?
One passenger recovered half his season ticket cost from Amex. We examine the chances of others following him
Season ticket holders on strike-hit train lines could be in line for thousands of pounds in compensation after one commuter successfully claimed £2,400 back from his credit card company.
The regular commuter on Southern trains, known only as “Sean”, applied to American Express for a 50% refund claiming non-delivery of the service. But how did he manage it, and does this mean that thousands of other commuters can do the same?
Source: Guardian Transport