The bad bet at the heart of the East Coast rail franchise implosion
Virgin Trains bosses did not conceive that passenger numbers could fall after two decades of consistent growth
At the root of the collapse of the Virgin Trains East Coast franchise, confirmed this week, was the expectation that rail passenger numbers could go only one way: up.
Two decades of consistent growth had fostered the assumption that demand would keep rising, the only question being how high.
Source: Guardian Transport