Christmas rail chaos unacceptable, transport secretary tells MPs
Patrick McLoughlin defends National Rail for completing most engineering work on time despite disruption caused by overruns
The government has apologised for the “totally unacceptable” disruption on the railways at Christmas, but defended Network Rail for completing most of its projects on time and for attempting to limit disruption.
Thousands of passengers were left unable to travel after engineering work overran, leaving one major London rail station closed for a day and another temporarily closed. Addressing the Commons in response to an urgent question from Labour, the transport secretary, Patrick McLoughlin, said: “Passengers deserve a reliable rail service, clear information and rapid help when things go wrong. I am sorry in this case that did not happen.”
Source: Guardian Transport