Criticism of easyBus service is unfair | @guardianletters
Your alleged complaint in the Consumer champions column (27 September) paints a grossly distorted view of easyBus.
Your continued harping on about easyBuss lowly Trustpilot ranking is puzzling. A quick look confirms that easyBus is joined at the bottom 10% of the so-called Travel & Holidays league table (why not Transport?) by Emirates, BA and Expedia, as well as Saga, Virgin and Thomson although the actual number of reviews for these industry leaders seems absurdly low.
Source: Guardian Transport
http://www.theguardian.com/world/2014/oct/24/criticism-easybus-service-unfair