Train company rows back on charge for returning lost wallets
Arriva Trains Wales changes policy after charging customer £2 and keeping 10% of cash inside lost wallet
A train company has reversed its policy of keeping 10% of the cash inside lost wallets when passengers reclaim them.
Arriva Trains Wales faced an online backlash after a customer expressed his dismay at the practice.
Related: Missing in London: inside TfL’s lost property office
Source: Guardian Transport
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