Now you can forget your railcard (once) without being charged a fortune
Absent-minded travellers will no longer be made to buy the most expensive ticket. It’s a rare win in the UK’s labyrinthine rail-fare system
A stony-faced inspector approaches, and passengers fumble in panic for their train tickets. It’s an everyday experience on Britain’s trains, but one disabled traveller’s battle over an extraordinary £400 “penalty” after failing to show his railcard has played its part in forcing overzealous inspectors to backtrack.
George Cross and his companion boarded a Virgin train from Manchester to London Euston last November with their £35.65 tickets in hand. But when the revenue protection officer demanded the accompanying disabled persons railcard, Cross couldn’t find it anywhere.
Source: Guardian Transport