Rail firms to be judged by 'to the minute' train punctuality
Performance measure allowing ‘on time’ services to be 10 minutes late will be replaced by exact timings at each station
Rail companies are to start accounting for the punctuality of trains to the exact minute, as the industry commits to becoming more transparent about delays.
Train operators have been criticised by passenger and consumer groups for not always counting the true level of delays, with official measures allowing a five- to 10-minute cushion for lateness.
Source: Guardian Transport
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